top of page

Store Policy

Customer Care

At Hex Studios, we are committed to providing the highest level of customer service. If you have any questions or concerns about your purchase, please do not hesitate to contact us by email at and we will do our best to respond to your inquiry within 24 hours.

If you are not completely satisfied with any physical product purchase, you may return it within 14 days of receipt for a full refund or exchange. Please note that items must be returned in their original packaging and in the same condition as when they were received.

Privacy & Safety

At Hex Studios, we take your privacy and safety seriously. We use industry-standard security measures to protect your personal information and ensure that your transactions are secure. We do not share your information with third parties for marketing purposes.

When you make a purchase from Hex Studios, we collect your name, address, email address, and payment information. We use this information to process your order and to communicate with you about your purchase. We may also use your email address to send you promotional emails about our products and services. You may opt-out of these emails at any time by clicking the unsubscribe link at the bottom of the email.

Wholesale Inquiries

If you are interested in purchasing our products for resale, please contact us at 


We offer competitive pricing and volume discounts for wholesale orders. Please include your company name and contact information in your email, and we will get back to you as soon as possible.

Payment Methods

Payment Methods

- Credit / Debit Cards

bottom of page